Complaints

Customer happiness is important to us. If you are not satisfied with our products or services, we would like to know about it. We do not want to leave you unhappy. We will consider your complaint and do our best to help you.

How can you get in touch with us?

  • You can contact our Customer Support during working days from 8:30 am to 5:30 pm by phone at +31 23 230 2030 (European office) or at +1 844 406 9280 (Toll-free North American office).
  • You can send us an email if you have feedback regarding general matters to customer@birdcontrolgroup.com. If you need advanced technical help for product-related issues, please contact our Technical Support department at support@birdcontrolgroup.com.
  • You can have a live chat with our Customer Support team on our website during working days from 8:30 am to 5:30 pm (CET).
  • You can file a complaint using the electronic complaint form below and we will get in touch with you as soon as possible.
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